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AnsweredWhy Are Some of My Contacts Greyed Out on iPhone?

Hello everyone! Noticed that some of my contacts are showing up all grayed out in my list. Some are normal, some are faded.  What's up with that? Any idea why this is happening and how I can fix it?

May
Best Answered by May    September 4, 2023

Contacts appearing as greyed out on your iPhone can be due to various reasons, including:

  • iCloud Sync Issues
  • Incomplete Contact Information
  • Deleted or Disabled Accounts
  • Contact Merge Conflicts
  • Permissions Issues
  • iOS Bugs or Glitches
  • Corrupted Contacts

But don’t worry. If you are experiencing the “contacts grayed out on iPhone” issue, please try the following methods to troubleshoot and resolve this issue:

  • Check iCloud Sync
  • Update iOS
  • Check Display Settings
  • Remove and Re-add Accounts
  • Manually Edit Contacts
  • Restart your iPhone

Although there are some useful methods to solve this problem, you’d better back up your contacts regularly to avoid data loss. Here it’s strongly recommended to use FoneTool – a free and safe iPhone backup tool.

In addition to backing up your contacts, FoneTool also offers the ability to securely back up your music, messages, photos, videos, and more. When initiating the recovery process, it is important to note that, unlike iTunes, this method does not delete your current data.

FoneTool - Easily Control Your iPhone Data

All-in-one mobile data manager helps you backup, transfer, manage data on your iOS and Android devices quickly and easily.

Now download and install FoneTool on your PC and follow the instructions to back up your iPhone contacts:

1Connect your iPhone to your PC using a USB cable > Initiate FoneTool on your PC.

2Choose Phone Backup> Navigate to Selective Backup and begin by clicking Get Started.

3Click the Contacts icon to choose the specific contacts you wish to back up > Click OK to confirm the selected contacts.

4Designate the desired backup location > Click Start Backup to start the backup process.

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