Pick the Right FoneTool Plan for You

• Will I get a license code and invoice as soon as I pay for it?

  Once you purchase our products, you will receive an order information email with a license code, download link, and invoice within minutes.

• What’s the refund policy?

  We provide a 90-day unconditional money back guarantee. If you are not satisfied with our product, you can get your money back in 90 days. And you can leave your problem and suggestions to help me to improve our product.

• Is there an additional fee for later upgrades?

  If you have purchased a FoneTool "Lifetime License", you are entitled to a free lifetime upgrade to any subsequent version. If you purchased a "1-Year License", the free upgrade period is 1 year since the purchase.

• Why the price on the order page is higher than that of your store?

  This may be the reason for VAT. This tax is levied by MyCommerce following the user's local tax laws, and the list price of our store does not include VAT. If you have the privilege of being exempt from VAT, please enter the VAT exemption ID at checkout, which can cancel the tax.

Is FoneTool completely FREE?

Absolutely yes! It is a freeware for you to use FoneTool to back up or transfer photos, music, videos, contacts, and messages from iPhone to PC.

Can I evaluate before purchasing, or is there a trial version available?

You can use the free edition to experience.

What’s the product delivery policy and is there an invoice?

Real-time delivery. Usually, once your order is processed successfully, the download link, license code and an electronic invoice of the software will be immediately sent to your email.

Do you provide technical support for trial users?

Of course! We provide technical support for every user of our products, including paid products, trial versions and freeware.

What is the upgrade policy?

Minor updates are free. For the major upgrades, you only need to pay a small amount of upgrade fee to enjoy the full set of advantages of later new versions. If you have already purchased "Lifetime Upgrades" before, you can upgrade to the latest version without extra pay in the future.

Can I cancel my order after placing it?

If you haven’t pay yet, you can go to your cart and remove our product. If you already paid, you need to contact us and you can get a refund. For more information, please refer to the Refund Policy.

What’s the refund policy?

We offer 90-Day Unconditional Money Back Guarantee. If you are not completely satisfied with the product you purchased from us, you should notify us within 90 days from the date of the purchase and we will provide you with a full refund. When you request a refund, our customer service representatives may inquire the reason for your refund so we can improve our products and our customer experience.

Know more about sales FAQs