How to Fix iPhone Not Showing Caller ID for Incoming Calls

When you encounter the iPhone not showing caller ID for incoming calls issue, use 5 ways mentioned below to solve the problem! If necessary, you can use FoneTool to fully or selectively back up your iPhone.

Kathy by Kathy Updated August 29, 2024
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Why iPhone not showing caller ID for incoming calls?

There are several reasons why incoming caller ID may not be displayed:

  • The caller has chosen to hide their identity: This is often for privacy reasons and can also apply to scammers or telemarketers.
  • The caller's phone or network has caller ID blocking enabled: If the call shows as "Unknown" or "Unknown Caller," this may be the reason.
  • Network settings may have an error: This could result in the call being labeled as "Unknown Caller."
  • The carrier is not transmitting the caller's information: If the carrier fails to send this data, the call may appear as "Private Number."

How to fix incoming caller ID not showing on iPhone

When you encounter the issue, you can try ways below to get how to show caller ID on incoming calls on iPhone.

Method 1. Restart your iPhone

You can try to restart your iPhone first to solve the problem.

For iPhone X or later: Press and hold either volume button and the side button simultaneously until the power-off slider appears > Drag the power-off slider to the right to turn off your device.

restart iPhone

For iPhone 6/7/8 or SE(2nd or 3rd generation): Press and hold the side button until the power-off slider appears on the screen > Drag the slider to the right to power off your iPhone.

For iPhone SE (1st generation), 5, or earlier: Press and hold the top button > When the power-off slider appears, drag the slider to turn off the device.

After that, press and hold the side/top button until you see the Apple logo to turn on your iPhone.

Method 2. Update software on iPhone

An old iOS system on your iPhone can always cause various iPhone issues, so you can update the software on iPhone to try to fix it. Just go to Settings > General > Choose Software Update. If there is any update available, click Download and Install to make it.

update software

Tip: If your iPhone can't finish the process, find solutions in this Fix iPhone/iPad Unable to Check for Update guide.

Method 3. Update the carrier settings 

Sometimes, the carrier settings on your iPhone may be causing a problem with your cellular data. So you can update it to solve the problem.

Just open Settings on iPhone > General > About. If a carrier update is available, you’ll be prompted to install it. 

Method 4. Reset network settings

If the issue is related to misconfigured network settings or incorrect carrier configuration updates, you can try to reset your network settings. This will also reset Wi-Fi networks and passwords, mobile data settings, and VPN and APN settings that you've used before.

Just go to Settings General > Transfer or Reset iPhone Reset > Tap Reset Network Settings. Finally, enter your passcode to confirm your operation.

reset network settings

Method 5. Reinsert your SIM card

If your iPhone has a physical SIM card that is dirty, damaged, or improperly seated, this may cause caller ID issues. To inspect it, follow these steps to safely remove the SIM card from your iPhone. If the SIM card looks damaged, reach out to your carrier for a replacement. Alternatively, you might consider activating an eSIM on your iPhone.

Bonus: How to back up iPhone data efficiently

Frequent iOS system failures often result in sudden data loss. For people who have stored much important data on their iPhone, it's necessary to back up iPhone data. Then FoneTool will be a nice choice.

Unlike iTunes or iCloud, FoneTool allows you to easily back up all iPhone data in one click, including settings and all app data, or you can selectively back up photos, videos, music, contacts and messages as you like.

Now you can download it on your computer and learn from the detailed steps to get how to make it at a very short time.

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Step 1. Connect your iPhone to the PC with a USB cables > If prompts, click Trust on your device.

Step 2. Open FoneTool on your computer > Go to Phone Backup > Full Back > Click Get Started to continue.

fully back up iPhone

Step 3. Check Enable Backup Encryption to encrypt your private data > Choose a storage path from the Backup Storage Path option > Click Start Backup to begin the task. 

start back up iPhone

Conclusion

This passage tells you how to fix when you encounter the iPhone not showing caller ID for incoming calls issue. You can follow guidance above to solve the problem efficiently.

If you have much important data on your iPhone, you can use the professional FoneTool mentioned in the bonus part to fully or selectively back up your iPhone to avoid sudden data loss. With its powerful feature, you can easily back up iPhone without photos.

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