How to Fix SSL Error on Apple Music: 7 Useful Solutions

Sometimes, you can receive an error message told you that "an ssl error has occurred and a secure connection to the server cannot be made". Then you can't enjoy your favorite songs at ease. The error may stem from failed authentication between your device and Apple's servers due to various reasons. 

But don't worry, you can find possible reasons and ways to fix it in this passage.

Why does an SSL error on Apple Music occur?

How to fix the Apple Music down issue

After understanding the possible causes of this issue, you can now easily resolve it using the methods below.

Solution 1. Check the Date and Time settings on iPhone

Incorrect date and time settings can lead to SSL errors. To check and modify the date and time on your iPhone, open the Settings app, select General, then Date & Time. Turn on the "Set Automatically" option to allow your device to retrieve the correct date and time from the network.

Solution 2. Confirm the internet connection

A bad network connection can lead to the issue. You can try to check the Wi-Fi/cellular connection or clear DNS cache to solve the problem.

💡 To clear DNS cache on iPhone: Open the Settings app on your iPhone > Go to Wi-Fi or Cellular > Click the "i" icon next to the connected network > Scroll down and tap "Renew Lease", then confirm the choice to make it.

💡 To turn off VPN and Proxies on iPhone: Launch the Settings app on your iPhone > Go to the "VPN" option if configured and toggle it off.

Solution 3. Restart your iPhone

Restarting iPhone will always be a common way to solve the problem. You can choose the appropriate method to restart your device based on your model.

💡 For iPhone X or newer models: Press and hold the side button and either volume button simultaneously > Drag the slider to power off your iPhone > Wait for a few seconds, then press and hold the side button again until the Apple logo appears to turn your iPhone back on.

💡 For iPhone 8 or earlier models: Press and hold the top or side button until the slider appears > Drag the slider to power off your iPhone > Once your iPhone blacks out, press and hold the top or side button again to turn your device back on.

Solution 4. Reset network settings

If ways above can't solve your problem, you can choose to reset network settings to make it. Just go to the Settings app on iPhone > General > Choose Transfer or Reset iPhone > Select Reset > Choose the Reset Network Settings option to confirm.

Solution 5. Delete and reinstall the Apple Music

Deleting the app might be a good way to solve the problem. But if there is much important data within your Apple Music, backing up music on your iPhone first will be better. Then the professional iPhone data backup/transfer software - FoneTool will be a good choice.

Now you can follow guidance below to learn how to transfer your songs in Apple Music to PC.

Step 1. Launch FoneTool on your computer > Connect your iPhone to the PC via a USB cable.

Step 2. Go to Phone Transfer > Choose iPhone to PC and click Get Started to continue.

Step 3. Select the data you need > Click OK.

Step 4. Confirm your targeted files > If necessary, change the storage path from the Transfer Settings option to save your files > Click Start Transfer to move all songs within your Apple Music to PC.

Once the transfer is finished, now you can delete your Apple Music app at ease. Just press and hold the app's icon until the app icons start jiggling > Tap the "X" button on the top-left corner of the app > Select the "Remove" option to confirm the action.

After that, you can go to App Store to reinstall the Apple Music, and the SSL error might be fixed.

Then you can use FoneTool to transfer all your moved music to your iPhone (Phone Transfer > PC to iPhone).

Solution 6. Update iOS system on iPhone

If the issue was caused by an outdated iOS system, then you can choose to update your software to solve the problem. Go to the Settings app > Choose General > Software Update > Select the "Download and Install" option if available. Now you can follow the on-screen guidance to easily update your iPhone system to the latest version.

Tip:

If your iPhone is unable to check for update, the professional FoneTool can also help you easily make it.

💡 You can use FoneTool to help you update or downgrade iOS system in 3 steps.

💡 Efficiently solve common iOS system issues, like frozen iPhone, black screens, etc.

💡 FoneTool helps your iPhone to easily enter or exit the recovery mode without complex operations.

Now you can download it on your computer and learn from the detailed steps to get how to upgrade your iPhone to the latest version.

Step 1. Connect your iPhone to the computer > Launch FoneTool > Go to Toolbox > Choose iOS System Repair to continue.

Step 2. Choose iOS Upgrade/Downgrade.

Step 3. Go to the Upgrade section > Click Start.

Step 4. Choose the firmware version you need > Change the storage path from the Target Path option > Click Download to get the firmware.

Step 5. Once the download process is finished, just click Start Upgrade to begin the task.

Solution 7. Contacts Apple Support

If the above solutions do not solve the SSL error, or if you believe it is related to a specific account issue, it is best to contact Apple Support for personalized assistance.

Conclusion

Now you can know how to fix the SSL error within Apple Music. 7 solutions are listed here to help you make it. If you need to reinstall the Apple Music, you can use FoneTool to transfer music from iPhone to PC as a backup. If you can't upgrade your iOS system on iPhone directly, FoneTool can also help you easily finish the process in 3 steps.