This article shows you how to fix iOS Mail notifications not working. With the guide, you can address the problem of iPhone Mail not sending notifications.
I am facing this annoying issue with iOS Mail notifications not working. They just don't seem to be working on my iPhone 15 when I update to iOS 18. Why am I not getting email notifications even though they are turn on? Any advice would be appreciated!
- Question from Apple
The Mail on the iPhone is a frequently used piece of software. However, it can be quite puzzling and annoying if you can’t receive email notifications. If you're experiencing issues with iOS mail notifications not working, there are many possible reasons why not receive emails on your phone:
Now, you are right here to learn how to fix the iPhone Mail app notifications bugs. Whether you're using iOS 17/18, or other iOS versions, the following fixes work well.
In the next content, we will provide you with 9 quick ways to solve iPhone Mail app not showing notifications. Let’s check one by one!
To fix Mail notifications not showing on the lock screen, the first quick way is to keep your iOS 17/18 device connected to a stable network. If you're using cellular data, you can try to switch to Wi-Fi. Follow these simple steps:
Step 1. Go to the Settings app > Tap Cellular > Find Cellular Data and then turn off it.
Step 2. Go back to the Settings screen > Click Wi-Fi to turn it on > Then select a stable Wi-Fi network under CHOOSE A NETWORK.
Force restart the iPhone can be another way to solve the issue of iPhone Mail not sending notifications. For different iPhone versions, there are different steps, you can check the guide below.
For iPhone 8 Plus/8/X or later: Press and release the Volume Up button > Then, hold down the Side button when the Apple logo shows on the iPhone screen.
For iPhone 7 Plus or 7: Press and hold the Sleep/Wake button and the Volume Down button at the same time > Keep holding both buttons until the Apple logo appears.
For iPhone 6 or earlier: Press and hold the Home button and the Sleep/Wake button simultaneously > Release them until the Apple logo appears on the screen.
After the above steps, hope you can solve the problem. If you find force restart not working on your iPhone, you can go to the next way.
The third method for iPhone Mail notifications not working: Try re-enabling your email account on your iPhone. It will temporarily delete all your emails on your iPhone. But after you log back into your account, they will appear again in the Mail app.
Below are the steps:
Step 1. Open the Settings app > Scroll down and click Mail.
Step 2. Tap on Accounts > Choose the email account that you need to re-enable.
Step 3. Click the toggle near Mail to quit the email account.
Step 4. After some time, tap the toggle again to open the account.
Step 5. Open and launch the Mail app to check.
If this way can’t help you solve this question, you can try other ways next.
Sometimes, the Mail app needs to be restarted. You can use the multitasking interface on your iPhone to force quit the Mail app and then start it again. This will give it a fresh start after stopping its process from running in the background. Here are the steps on how to do it:
Step 1. On the home screen of your iPhone, swipe up from the bottom and hold.
Step 2. Then you can see the multitasking interface for all the background > Swipe through them and find the Mail app.
Step 3. Select the Mail app > And then, swipe up to remove the Mail app from the background.
After a few seconds, you can launch the Mail app again. Check if it notifies you about the new emails. If not, don't worry. There are other methods next.
If you turn on Low Power Mode to save battery life, then some services on your iPhone will be disabled. This could be the reason why iPhone Mail app notifications not working. So you should also check if the iOS device is in low power mode.
The steps for closing Low Power Mode are simple: Go to Settings > Click on Battery > Select Low Power Mode and turn the toggle off.
If you don't see the email notification banner, or new emails don't appear on the iPhone lock screen, you should check if you have enabled email notifications on your iPhone. Here's how to configure the Mail app's settings:
Step 1. Navigate to the Settings app > Click Notificiations.
Step 2. Then scroll down to locate Mail > Select the email service you are using > Enable you to open the Allow Notifications (The icon is green).
Step 3. After, you can turn on the notification alerts on Lock Screen, Notification Centre, or Banners.
If Mail notifications still don't work with iOS 17/18 after using the previous solution, we recommend that you delete the Mail app and reinstall it to correct the iPhone email notifications not working issue. Check the steps below:
Step 1. Hold down the Mail icon for a few seconds > Select Delete App when it appears.
Step 2. After you remove the Mail app > Go to the App Store, download and install the most recent Mail app.
If your iPhone can work smoothly, but can’t get email notifications even though they are turned on, you can reset iPhone to fix the iOS problems. Follow the steps below.
Step 1. Go to the Settings app on your iPhone.
Step 2. Find General > Click Transfer or Reset iPhone > Tap Erase All Content and Settings. Then, input your passcode to confirm.
Bonus Tip: Best iOS Backup Tool to Avoid Data Loss
FoneTool, which is the best iPhone management software, supports you to backup data from iPhone to computer/iPhone/iPad/external drive. With a user-friendly interface, you can finish all iPhone data management tasks in a few clicks.
Besides backup data, FoneTool also allows you to transfer data from PC to iPhone, iPhone to iPhone. Now click the download button and follow the guide to backup iPhone.
Step 1. Open FoneTool > Connect your iPhone to the PC via a USB cable > Tap Trust on iPhone.
Step 2. Select Phone Backup > There are two choices: Selective Backup and Full Backup > We take full backup as an example, click on Get Started under the Full Backup.
Step 3. If needed, you can check Enable Backup encryption to encrypt your private data including Fitness records, Health, and Keychain > Then select a storage path to locate the backup > Click on Start Backup to begin the task.
Hope you can find a satisfactory solution from the above guide. If the Mail iOS notifications not working, please contact Apple Support for a solution. They will be able to provide more specialized advice and assistance.
From the article, you can learn 8 quick ways to fix iOS 17/18 Mail notifications not working. Try them one by one to check the Mail app notification bugs on your iPhone. If you need to back up iPhone data, FoneTool will be the best way.