A Comprehensive Guide to Fix "This Device is Locked" Issue

Explore effective methods to unlock your Xiaomi device when encountering the "This Device is Locked" error. Follow our step-by-step guides, featuring methods, to regain access and troubleshoot this common issue effortlessly.

By @May Last Updated March 1, 2024

Unlocking your Xiaomi device becomes crucial when you encounter the dreaded "This Device is Locked" error. This issue can be frustrating, but fear not–this post has compiled a comprehensive guide with multiple methods, each consisting of simple steps, to help you regain control of your device.

How to Fix “This Device is Locked” on Xiaomi

Method 1: Mi Account Password Reset

Step 1: Visit the official Xiaomi Mi Account Recovery page.

Navigate to Xiaomi's official Mi Account recovery page in your web browser. Enter the associated email address or phone number linked to your Mi Account.

Step 2: Verify your identity.

Follow the on-screen instructions to verify your identity. This may involve receiving a verification code through email or SMS. Enter the code as prompted.

Step 3: Reset your Mi Account password.

Once your identity is confirmed, proceed to reset your Mi Account password. Choose a strong and secure password, and confirm the changes.

Step 4: Unlock your Xiaomi device.

Use the newly set password to unlock your Xiaomi device. Ensure a stable internet connection for the changes to synchronize.

Method 2: Mi Unlock Tool

Step 1: Download and install the Mi Unlock Tool.

Visit Xiaomi's official website to download the Mi Unlock Tool. Install the tool on your computer.

Step 2: Enable Developer Options on your device.

On your Xiaomi device, go to Settings > About phone > tap on MIUI version multiple times until Developer Options are enabled. Then, go to Settings > Additional settings > Developer options, and enable OEM unlocking.

Step 3: Connect your device to the computer.

Using a USB cable, connect your Xiaomi device to the computer. Open the Mi Unlock Tool and sign in with your Mi Account.

Step 4: Unlock your device.

Follow the on-screen instructions in the Mi Unlock Tool to initiate the unlocking process. This may take a few minutes. Once completed, your device will be unlocked.

Method 3: Factory Reset via Recovery Mode

Step 1: Power off your Xiaomi device.

Turn off your Xiaomi device completely.

Step 2: Enter Recovery Mode.

Press and hold the volume up button and the power button simultaneously until the Mi logo appears. Release the power button but continue holding the volume up button until the device enters Recovery Mode.

Step 3: Perform a factory reset.

Navigate to "Wipe data/factory reset" using the volume buttons for navigation and the power button to select. Confirm the action, and wait for the process to complete.

Step 4: Reboot your device.

Once the factory reset is done, choose the "Reboot system now" option. Your device will restart, and the "This Device is Locked" issue should be resolved.

Method 4: Seek Professional Assistance

Step 1: Locate a Xiaomi Authorized Service Center.

Visit Xiaomi's official website to find the nearest authorized service center in your region.

Step 2: Back up your data.

Before handing over your device, ensure you have backed up important data to prevent loss during the repair process.

Step 3: Visit the service center.

Take your device to the authorized service center and explain the issue. Professional technicians will assess and unlock your device using advanced tools and methods.

Step 4: Follow post-service recommendations.

Once your device is unlocked, follow any recommendations provided by the service center to prevent future occurrences of the "This Device is Locked" issue.

Method 5: Contact Xiaomi Support

Step 1: Visit Xiaomi's official support page.

Go to Xiaomi's official support page and navigate to the contact or chat support option.

Step 2: Provide necessary information.

Enter your device details, including the model and serial number, and describe the "This Device is Locked" issue.

Step 3: Follow support guidance.

Engage with Xiaomi's support team through chat or email. Follow their guidance and instructions to troubleshoot and resolve the locking issue.

Step 4: Implement recommended solutions.

If provided with specific solutions, implement them carefully. Xiaomi's support team may guide you through additional steps to unlock your device.

Conclusion

Unlocking your Xiaomi device when faced with the "This Device is Locked" error is achievable with the right methods and steps. Whether you prefer self-service through Mi Account recovery, using the Mi Unlock Tool, performing a factory reset, seeking professional assistance, or contacting Xiaomi support, this guide has you covered. Choose the method that best suits your comfort level and technical expertise, and regain control of your Xiaomi device effortlessly.