Donβt know how to do when the Audible app not working on iPhone? This post can give you detailed guide to fix it. If you need to update iOS or delete the app to fix, remember to fully back up iPhone first.
Why is Audible not working on my iPhone?
When I try playing audiobooks on Audible, the app gets stuck and nothing happens. I don’t know how to make it work normally, is there anyone who can help me?
- Question from Apple Community
For people with limited time for reading, the ability to listen to audiobooks on Audible anytime, anywhere is a great convenience. But when the Audible app is not working or not can’t open on iPhone, it will cause trouble in your life.
To address the issue, it's important to understand the potential causes, which can include:
Before the process, it’s better to check that the content you want to access is allowed in your region. And check your device's volume settings, try with headphones, and ensure there are no hardware issues with your iPhone's audio components.
After that, you can try these 5 ways below to solve your problem efficiently.
Logging out and logging back in to the Audible app is a straightforward method to address potential issues. Since Audible relies on an active internet connection and might experience difficulties when dealing with excessive cache, this approach can help restore the app's functionality.
Rebooting your device can be very helpful in solving some sudden issues like the Audible app not working on iPhone.
For iPhone X/11/12/13 or later: Press and hold either volume button and the side button simultaneously until the power-off slider appears > Drag the power-off slider to the right to turn off your device.
For iPhone 6/7/8 or SE(2nd or 3rd generation): Press and hold the side button until the power-off slider appears on the screen > Drag the slider to the right to power off your iPhone.
For iPhone SE (1st generation), 5, or earlier: Press and hold the top button > When the power-off slider appears, drag the slider to turn off the device.
After a while, press and hold the side/top button until you see the Apple logo to turn on the iPhone.
Sometimes, older versions of the app may contain bugs causing problems. And you can simply check for an available Audible update in your app store to address these problems.
If the iOS system running on your iPhone is not up to date, it could also cause the Audible not working on iPhone issue. Updating the software can fix the issue efficiently. But the system updates can potentially lead to unexpected data loss such as contacts on your iPhone, so it's suggested to back up your iPhone data before updating.
Fully Backup iPhone
When it comes to iPhone backup, FoneTool will help you a lot. As a beloved iPhone data management software, it can provide you with a user experience that surpasses what iCloud and iTunes can offer.
Come and download FoneTool on your Windows PC and you can easily back up your iPhone within 3 steps.
Step 1. Connect the iPhone to your computer via USB > You may need to tap Trust to let your computer access data on the device.
Step 2. Open FoneTool, and click Phone Backup > Full Backup > Click Get Started.
Step 3. Check Enable Backup Encryption as you like. Then select a storage path by clicking Backup Storage Path to save the backup and click Start Backup to begin the task.
Update the software
Now you can update your iPhone without any worry about data loss. Just open the Settings app > Choose General > Tap on Software Update > Then your iOS device will check for available updates. If any updates are found, tap Download and Install to begin the task.
Once the update is complete, then you can launch FoneTool again, and go to Backup History to restore your iPhone backup.
If all ways above don’t work, you may need to delete the Audible app on your iPhone to fix the issue. This action can help clear the cache and cookies within the app and ensures all instances of the app running on your system have been effectively turned off.
Just press and hold the Audible app until it shakes > Then tap on the X icon in the top corner to delete it from your iOS device.
There are 5 ways to help you fix the Audible not working on iPhone issue. Hope the app can run smoothly on your iPhone after the process. If you need a better iTunes/iCloud alternative to back up your iPhone data, FoneTool can be your good helper. With its rich feature, you can also delete audiobooks from iPhone completely.